and protection of personal data
In its capacity as a personal data
administrator, "NEOPROTEKT" Ltd. implements a Privacy and Personal
Data Protection Policy regarding the order of collection, storage and
processing of personal data provided by CUSTOMERS when using services and
purchasing goods in the online store predpazni.bg .
When processing personal data,
"Neoprotect" Ltd. complies with all principles laid down in Article
5, paragraph 1 of Regulation (EU) 2016/679 of the European Parliament and of
the Council of April 27, 2016 on the protection of natural persons in
connection with the processing of personal data and on the free movement of
such data (GDPR), as well as all personal data protection regulations
applicable to its activity, and in a way that ensures an appropriate level of personal
data security and protection against unauthorized or unlawful processing, and
against accidental loss, destruction or damage by applying appropriate
technical and organizational measures.
Personal data should be understood as
any information that relates to the user - a natural person and through which
the user can be identified. Processing of personal data is any action or set of
actions that may be performed in relation to personal data by automatic or
CUSTOMERS about all aspects of the processing of their personal data by the
Merchant and the rights they have in relation to this processing.
MERCHANT DATA, ADMINISTRATOR OF PERSONAL DATA
1 Information about the trader, administrator of personal data:
"NeoProtect" Ltd. is a trading company registered in the TRRYULNC at
the Registration Agency with EIC 205730966,
with headquarters and management address: Burgas, gh.
"Slaveykov", bl. 16, entrance 8, fl. 6, apartment 18, email address: info
about the person responsible for data protection: Antoaneta Stamatova, tel.
0887645417; email address: info @predpazni.bg
about the competent supervisory authority for the protection of personal data:
for the Protection of Personal Data: address: Sofia, Prof. Tsvetan Lazarov St.
tel.: (02) 940 20 46, fax: (02) 940 36 40, e-mail: email@example.com, website: www.cpdp.bg
II. GROUNDS AND PURPOSES FOR THE
COLLECTION, PROCESSING AND STORAGE OF PERSONAL DATA
2. (1) In its capacity as a personal data administrator, "NeoProtect"
Ltd. collects and processes personal data that CUSTOMERS provide in connection
with the use of the predpazni.bg website based on the following legal grounds,
regulated in art. 6, para. 1, Regulation (EU) 2016/679 (GDPR):
Expressly received consent from the CLIENT , expressed
With the registration of a customer profile, resp. with the acceptance of the
general conditions and the placing of an order by a CLIENT without a registered
profile ("Guest"), a contractual relationship is created between the
Administrator and the CLIENT, on the basis of which we process your personal
data - art. 6, para. 1, b. (b) GDPR.
The personal data provided by the users in order to receive information about
new products and promotions, articles and marketing proposals are processed on
the basis of the express consent of the CLIENT within the meaning of Art. 6,
para. 1, b. (a) GDPR, which may be withdrawn at any time.
3. (1) The personal data collected and processed by NEOPROTECT Ltd. are used
for the following purposes:
III . TYPES OF
PERSONAL DATA ACCORDING TO THE PURPOSE OF COLLECTION, STORE AND PROCESSING BY
Art. 4 The personal data that the
Administrator collects are necessary for the following purposes:
(1) To register a
customer profile or to place an order for goods without registration (as a
"Guest") - name, surname, gender, email, phone, address, optional
data such as date of birth, age, etc.
The registration of a customer profile in the online store
provides the full functionality of the predpani.bg website with the ability to
track orders, create lists of favorite products, receive up-to-date information
about new products, promotions, discounts, marketing offers and news if there
is an explicit given consent to do so;
(2) to receive
information messages and newsletters, marketing offers and any other commercial
messages - names, phone, e-mail, data from social networks. Personal data
provided for this purpose is processed on the basis of express consent, which
can be withdrawn at any time.
(3) for delivery and
payment (names of the recipient of the goods, delivery address, telephone,
e-mail address; method of payment, data for issuing an invoice, etc.
(4) to exercise the
right to refuse, replace goods or satisfy a complaint - name, surname, e-mail,
telephone, address, bank account for refunds, etc. data necessary for the
(5) to collect and
analyze customer behavior when using the online store - IP address,
"cookies", operating system, browser type, language settings, search
keywords, etc.) with a view to improving the accessibility and functions of the
Art. 5 (1) The administrator does not
collect or process the so-called special categories of personal data that:
reveal racial or ethnic origin; reveal political, religious or philosophical
beliefs, or membership in trade unions; are related to genetic and biometric data,
health data or data on sex life or sexual orientation.
(2) The administrator does not knowingly
collect personal information from children under the age of 18 , except with the
consent of a parent or guardian, according to current legislation.
IV. TERM FOR STORAGE OF PERSONAL DATA
Art. 6. (1) For the purposes of the
financial and accounting activities, as well as with a view to protecting the
Administrator's legal interests in court or administrative proceedings, the
personal data provided in connection with the conclusion and execution of
purchase and sale contracts, as well as those related to these accounting
documents are stored for a period of up to 10 years from the date of the order.
(2) All other personal data provided to
the Administrator by visitors and customers of the online store are stored
until the purposes for which they were collected are fulfilled.
(3) The personal data provided for the
registration of a customer profile and when giving consent to receive
informational, marketing, etc. messages from the trader are stored for a period
not longer than the existence of the profile, respectively until the consent
given to receive the messages is withdrawn.
(4) When the need to store them ceases,
the Administrator is obliged to delete or destroy in a secure manner the
personal data provided to him.
V. TRANSFER OF
PERSONAL DATA FOR PROCESSING
Art. 7. (1) The administrator may
transfer part or all of your personal data to persons processing personal data
on his behalf to achieve the purposes of the processing specified above.
(2) In view of
the proper execution of the concluded contracts and the provision of services
through the predpazni.bg online store, the Administrator may, at his
discretion, provide the data to third parties who are data processors and who
apply a personal data protection policy based on a concluded with the
administrator contract. For this purpose, NEOPRTOEKT has concluded contracts
with courier companies for making deliveries on the territory of Bulgaria and
with a hosting company for providing hosting for the electronic store
(3) The persons specified in para. 1 and
2 are obliged to comply with all requirements for legality, confidentiality and
security when processing and storing your personal data only for the intended
(4) The administrator may disclose and
provide personal data of predpazni.bg visitors to state or municipal
authorities when this is his legal obligation, e.g. NRA, CPLD, Ministry of
Internal Affairs, etc.
VI. RIGHTS OF PERSONAL DATA SUBJECTS IN
COLLECTION, PROCESSING AND STORAGE OF PERSONAL DATA
Art. 8. Right of access and information:
Everyone has the right to free access to his personal data at any time, as well
as to receive information about what personal data is processed for him, for
what purposes, how it is stored. This information is provided upon request in
electronic form to an email address or in another appropriate form.
Art. 9. Right to rectification: Anyone
can at any time correct or supplement their personal data that they have
provided by editing their customer profile on the site or by making a request
to the Administrator at an email address
Art. 10. Right to withdraw the consent
to the processing of your personal data: Anyone can withdraw the consent given
by him to the processing of his personal data for all or for certain purposes
of the processing by making a request for this to the Administrator. If, until
the request is sent, orders have been made that are in the process of
preparation and/or execution, the withdrawal is considered to have been made
after their completion.
Art. 11. Right "to be
forgotten": Everyone has the right to request that part or all of his
personal data be deleted by making a request to the administrator. The
administrator is obliged to delete the specified personal data without delay,
except where there is a public interest in their storage or when the personal
data is necessary for the exercise of official powers of the administrator or
protection of his rights and interests. The administrator does not delete the
data that he has a legal obligation to keep.
Art. 12. Right to limitation: Anyone can
request that the processing of their personal data be limited for a certain
period, when they consider that their processing is unlawful, the data is
inaccurate or cannot serve the purposes announced by the Administrator.
Art. 13. Right of objections and
(1) Subjects of
personal data may raise objections to the Administrator against the processing
of their personal data when they consider that it is unjustified with a view to
achieving the objectives of the Administrator and/or infringes their legal
rights and interests.
(2) In case of
violations of the statutory requirements and rules for the protection of
personal data, users of predpazni.bg can submit a complaint to the Commission
for the Protection of Personal Data or to the competent court for appeal under
Art. 14. All rights regarding the
protection of personal data can be exercised in relation to the Administrator
by sending a written message to him at the email address: info
in another appropriate way that enables the identification of the subject of
the personal data.
Art. 14 (1) "Cookies" are used
to improve the functioning of the website predpazni.bg. By means of
"cookies" information is collected about user behavior - visited
pages, user sessions, preferences, requests, etc., which information is used to
improve access and optimize the use of website services.
(2) Through the
individual settings of the browser you use, you can turn off, block or set your
preferences regarding the application of cookies. In this case, you may lose
some of the site's functions.
VIII . LOG FILES
Art. 1 5 Predpazni.bg. follows standard procedure for using log files. This
information contains your IP, browser and operating system you use, the pages
visited. The administrator may use the information about the IP addresses of
the users to reveal their identity in cases where this is necessary for the
implementation of the law.
XI. LINKS TO OTHER WEBSITES
applicable to other websites, references to which are contained on
predpazni.bg. You should familiarize yourself with the privacy
statements/policies of each individual website you visit and whose services you
wish to use.
These rules apply to all visitors to
changes becoming effective from the date of their publication on the website
If you have any questions to the
Administrator "NEOPROTEKT" OOD regarding the processing of your
personal data, please contact us at email address: info @predpazni.bg or phone
0887645417, contact person: Antoaneta Stamatova.
Contact information for the data
protection supervisory authority: Commission for the Protection of Personal
Data, Sofia 1592, "Prof. Tsvetan Lazarov" No. 2, phone: 02/91-53-519
or 02/91-53-555, e-mail: firstname.lastname@example.org